General questions or comments

For general inquiries about this service, please send an e-mail to:
We regret that due to the volume of e-mail traffic, we cannot always respond to each message individually.

Service requests

If you have a question about a telegram that you have sent through this service, you can receive personalized support by contacting the e-mail address that appears on your receipt. Our goal is to respond personally to service requests within 24 hours.